Michael has a lifelong commitment to helping those struggling with mental health and homelessness. His thirty-year career focused on customer service and quality improvement, program development, community education and outreach, and family reunification.
Michael retired from Genesee County Community Mental Health in 2014 after a distinguished twenty-three-year career. In the mental health field, he served in a variety of roles including mental health therapist, case manager, homeless outreach coordinator, and supervisor of the customer service department. During his twelve years in the customer service department at GCCMH, he was a member of the leadership group that developed and implemented a new customer service model for the mental health system. He taught it at the monthly new employee orientation sessions. He led the development and publishing of the agency’s monthly “Quality Matters” newsletter. He was a member of the organization’s Ethics and Employee Activities Committees, and developed the Employee of the Month program.
Michael served in numerous positions on outreach and education projects in the Flint community. He was a member of the Leadership Genesee class of 2003. He served on the continuum of care sub-committees of both the Homeless Collaborative Council and the Metro Housing Partnership, grassroots organizations concerned with housing in the Flint and greater Genesee County community.
Michael started his career as a psychiatric attendant at a statewide inpatient psychiatric center for children. He then served as a family case manager at a foster care agency in urban setting. He also was a member of the Bridge Builders strategic planning committee at Holy Spirit Lutheran Church in Grand Blanc, MI.
Michael has a bachelor’s of science degree in psychology from the University of Evansville, IN, and a master’s in business administration degree from Baker College in Flint, MI.
G. Brooks & Associates LLC 