Amy Holck has two decades of experience developing and implementing clinical models to improve the quality of life for children and adults. Currently, Amy serves as a licensed counselor for Amwell, providing teletherapy focused on grief, stress, health-related issues, anxiety, and life’s journeys. She was the Director of Palliative Services at Pikes Peak Hospice & Palliative Care in Colorado Springs from 2017 – 2021, where she provided leadership for all non-hospice palliative services for adults and children. She collaborated with the President and Medical Director for program development and expansion to meet community needs for families living with advanced illness, including strategically creating a telehealth program.
Amy created a wRVU model of revenue which, alongside a billing and coding training, increased revenue per visit an average of $10. She led the Palliative Care Program through ACHC Palliative Distinction with Hospice Accreditation, served as the clinical expert in the care and management of people living with serious, advancing illness, as well as provided leadership and direction to clinical staff across care settings.
Before her leadership role, Amy was a licensed clinical social worker in the Palliative Care program at PPHPC for five years, where she implemented the Kaiser Special Services program and provided Respecting Choices based conversations regarding advanced care planning in the community. In Dallas, Texas, Amy provided therapeutic counseling in home-based, client-centered models at a behavioral health center and in private practice. She served as a LMSW for two hospices and as the Manager of Resident Care at Autumn Grove Cottages, a dementia care assisting living community in her hometown of Houston, TX. Amy completed a year-long fellowship as the MSW Fellow for MD Anderson Cancer Center in Houston.
She received her BSW from Baylor University in Waco, Texas, and her MSW from the University of Houston. She is certified in Advanced Palliative and Hospice Social Work from Social Work Hospice & Palliative Care Network.